Terms and Conditions
Welcome to Golook
These Terms and Conditions (“Terms”) govern your use of the website www.golook.in and the purchase of products from Golook. By accessing, browsing, or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
About Golook
Company Name: Golook
Address: 73A, Pammal Main Rd, Krishna Nagar, Sambanthanar Nagar, Pallavaram, Chennai, Tamil Nadu – 600075
Mobile Number: +91 99629 83034
📧 Email: customercare@golook.in
Website: www.golook.in
Eligibility to Use
By using this website, you confirm that:
- You are at least 18 years old, or accessing the website under parental or legal guardian supervision.
- You are legally capable of entering into a binding contract under Indian law.
Products & Services
Golook offers skincare, haircare, and personal care products for external use only. All product descriptions, images, prices, and availability are subject to change without prior notice.
We make every effort to display product information accurately; however, minor variations in packaging, color, or texture may occur.
Pricing & Payments
- All prices displayed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
- Golook reserves the right to modify prices at any time without prior notice.
- Payments must be made through the authorized payment gateways available on our website.
Orders & Acceptance
- Placing an order does not guarantee acceptance.
- Golook reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
- In case of order cancellation after payment, applicable refunds will be processed as per our Refund & Cancellation Policy.
Shipping & Delivery
Shipping timelines, delivery charges, and serviceable locations are detailed in our Shipping Policy. Golook is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
Use of Website
You agree not to:
- Use the website for unlawful or fraudulent purposes
- Interfere with the website’s security or functionality
- Copy, distribute, or misuse website content without written permission
Unauthorized use may result in legal action.
Intellectual Property
All content on this website—including text, images, logos, graphics, product names, and designs—is the exclusive property of Golook and is protected under applicable intellectual property laws. Any unauthorized use is strictly prohibited.
Health & Product Disclaimer
- Golook products are intended for cosmetic and personal care use only.
- Results may vary based on individual skin and hair type.
- We recommend conducting a patch test before using any product.
- Golook is not responsible for allergic reactions caused by misuse or undisclosed sensitivities.
Always consult a qualified professional if you have medical skin conditions.
Limitation of Liability
Golook shall not be liable for:
- Indirect, incidental, or consequential damages
- Losses arising from misuse of products
- Website downtime or technical issues beyond our control
Use of our website and products is at your own risk.
Third-Party Links
Our website may contain links to third-party websites for convenience. Golook does not control or endorse these websites and is not responsible for their content or policies.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Modifications to Terms
Golook reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes indicates acceptance of the revised Terms.
Governing Law & Jurisdiction
These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
📞 Mobile: +91 99629 83034
📧 Email: customercare@golook.in
📍 Address:
73A, Pammal Main Rd,
Krishna Nagar, Sambanthanar Nagar,
Pallavaram, Chennai,
Tamil Nadu – 600075
🌐 Website: www.golook.in
